![]() ![]() This incredibly popular book will help anyone with their ability to master conversation when stakes are high and improve their personal and professional relationships. **Don't miss the updated Second Edition of Crucial Conversations. What Will You Learn From Reading This Book? However, if you persist over time, refusing to take offense, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then the other person will almost always join you in dialogue.” A decisive conversation is a discussion between two or more people where (1) the meaning is important, (2) the opinions differ, and (3) the emotions are strongly expressed. “If you use these skills exactly the way we tell you to and the other person doesn’t want to dialogue, you won’t get to dialogue. If you want to succeed in both talking and listening, read this book.' -Dr. This book helps us to think about what we really want to say. “The current quality of your leadership and your life is fundamentally a function of how you are presently handling these moments.” PRAISE FOR CRUCIAL CONVERSATIONS 'Relationships are the priority of life, and conversations are the crucial element in profound caring of relationships. The authors point out that knowing how to talk to people and handle tough conversations is the key to achieving success and maintaining personal health. “If others don’t want to talk about tough issues, it’s because they believe that it won’t do any good.” Crucial Conversations Book Summary at a Glance Via: Amazon The book focuses on human relationships, exploring how people build and foster bonds through communication. “Success does not depend on perfect compliance with new expectations, but on teammates who hold crucial conversations with one another when others appear to be reverting to old patterns.” “If you don’t make an actual assignment to an actual person, there’s a good change that nothing will ever come of all the work you’ve gone through to make a decision.” ![]() O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers. ![]() “Most arguments consists of battles over the 5 to 10 percent of the fact and stories that people disagree over.” Get Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition now with the O’Reilly learning platform. Chapter 1: What is Crucial Conversation The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation. “The more you care about an issue, the less likely you are to be on your best behavior.” From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high powered influencers from all walks of life. ![]()
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